Overview

At TaxCode Bot, operated by Atypic LLC, we are committed to providing a high-performance AI-powered tax research and document retrieval platform. Because our Service provides immediate access to digital proprietary logic and data libraries, we maintain a strict refund policy. With few limited exceptions, all sales, subscription fees, and token purchases are final.

No Refunds Policy

Unless the Service fails to operate as advertised or a refund is required by applicable law, we do not offer refunds on any purchases. TaxCode Bot is delivered digitally and is immediately accessible upon account activation or payment, which prevents the return of the provided digital value.

By using the TaxCode Bot platform, you acknowledge and agree that you are purchasing a digital service that, once activated, is non-refundable. This policy applies to all subscription tiers, including personal and professional plans, as well as any usage-based token allocations.

Exceptions

Notwithstanding our general policy, refund requests may be evaluated under the following specific circumstances:

• Critical Service Malfunction: If the platform fails to perform its core functionalities—such as the inability to access the IRS document library or a complete failure of the AI search logic—and the issue is not resolved by our technical team in a timely manner.
• Legal Requirements: In jurisdictions where local consumer protection laws or regulatory requirements mandate a refund, Atypic LLC will comply fully with those legal obligations.

Please note that dissatisfaction with AI-generated responses, "hallucinations," or the subjective quality of research does not constitute a malfunction, as these are inherent characteristics of artificial intelligence as outlined in our Terms of Service.

Requesting a Refund

To request a review under the exceptions listed above, please contact our support team at info@atypic.dev. To process your claim, your request must include:

• A detailed description of the technical malfunction or the legal basis for your request.
• Your account identifiers and transaction details.
• Supporting evidence, such as console error logs or screenshots showing the system failure.

Our team will review your submission promptly and notify you of our decision within a reasonable timeframe. Any approved refunds will be credited back to the original payment method used during purchase.

Final Provisions

By utilizing TaxCode Bot, you affirm your acceptance of this Refund Policy. Atypic LLC reserves the right to modify this policy at any time. Any changes will be posted on this page with an updated effective date, and it remains your responsibility to review these terms periodically.